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Terms of service

Access to and use of the website and the products and services available through this website are subject to the following Terms and conditions. We may update and adapt the Terms and conditions from time to time. Your continued use of this website following such change shall signify your agreement to be bound by the modified terms. Please check this page regularly to take notice of any changes. If you disagree with any change, then you must immediately stop using the website.


Privacy and security statement

To read our Privacy and security statement please go to the footer section of the website. If you are under 18, you must let your parents or guardian know about our Privacy and security statement before you register to use this website or any of this website’s services.


Registration to ÖH MY COLLECTION

To use some of the features on this website you may need to register. Registration requirements may change from time to time. It is essential that you provide information that is accurate when you register. Please notify us if your personal information changes at the following e-mail address:


Purchasing, Eligibility to purchase

In order to make purchases through the site, you will be required to register and provide us with your personal details. In particular, customers must provide their real name, phone number, e-mail address and other requested information as indicated. Furthermore, when ordering items, you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct. You confirm that you are the person referred to in the billing information provided. The site is available only to individuals and others who meet the ÖH MY COLLECTION Terms and conditions. Customers who have been issued a valid credit card by a bank or a bank account acceptable to ÖH MY COLLECTION can only place orders. Applications must be acceptable to ÖH MY COLLECTION and ÖH MY COLLECTION is authorized to process the total amount of an order on customer’s credit card or bank account. ÖH MY COLLECTION reserves the right to restrict multiple quantities of an item being shipped to any customer or postal address. By making an offer to purchase merchandise, you expressly authorize us to perform credit checks and, where ÖH MY COLLECTION feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including but not limited to your credit card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorization and to authorize individual purchase transactions.

Furthermore, you agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Please refer to our Privacy Policy for further information about how we use your data.



ÖH MY COLLECTION offers products for sale that are in stock and available for dispatch from our distribution center. Occasionally, however, we may be waiting for our suppliers. Consequently you may from time to time be given the possibility of changing the item for another one that is in stock and has the same price if you don't want to wait for the delay time.



All orders are subject to acceptance and availability. We reserve the right to change prices without prior notice to you, until both parties have agreed upon the contents of the agreement. We will take all care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the website. Customers purchasing from a country outside the European Union need to pay import duty or tax costs. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.


Insurance and delivery

We use Standard shiping wich is not insured, if you want to insure your purchase and have a tracking number. Please note that we aim to dispatch all orders within 2-3 days. Estimated delivery times are to be used as a guide only and commence from the date of dispatch, ÖH MY COLLECTION is not responsible for any delays caused by destination customs clearance processes.

By completing the order the customer is in agreement that they are responsible for all or any fees associated with Taxes, Duties, Customs or similar charges (including VAT). Also, the customer is in agreement that they are responsible for the original outgoing shipping cost and all shipping costs for any Items that are returned.


Return and exchanges, Returns

We make exchanges and refunds:

  • You have 15 working days from the receipt of your order to make the return or exchange request.
  • For returns you must send back the item and we will send you the new item.
  • For exchanges we will send you the new item and pickup the exchange at the same time.
  • We will not accept any request for exchange or return items purchased in Sales or Promotions.
  • We wil not accept any request for exchange or return of any customized product or any swimwear or underwear.
  • In case the item is damaged or in bad condition and it is our fault, we will asume all shipping costs.
  • Remember that items must be in its original condition (unused and not washed) with all tags.

    If you receive an erroneous order or a defective product, we ask that you contact us immediately, within 24 hours, at the following e-mail address, indicating the error or defect, along with your personal details:


    Intellectual property rights, The content

    Content is defined as any text, photographs, video, audio or graphics that ÖH MY COLLECTION, you or any other user may upload or transmit on this website. You bear the entire risk of the completeness, accuracy or usefulness of any content on this website. ÖH MY COLLECTION reserves the right to withdraw any content from this website at any time and for any reason. Removal may be immediate and without notice. You agree that ÖH MY COLLECTION is not liable to you or any third party for any such withdrawal.


    Property, software and content

    You may not use ÖH MY COLLECTION, or any of its content, for any commercial end. Nor for any advertising activity on your own website. This website is for your personal use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products, or services contained within this website.



    You agree that you are personally responsible for your use of ÖH MY COLLECTION and for all of your communication and activity on this website. We reserve the right to deny you access to this website at any time, without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated ÖH MY COLLECTION, we may deny you access to this website on a temporary or permanent basis and any decision to do so is final. The use of this website is at your own risk.


    Links to third-party sites

    There can be hyperlinks on this website to other websites or resources operated by parties other than ÖH MY COLLECTION, including advertisers. We are not responsible for the availability of such external resources, and are not responsible or liable for the privacy practices or the content. Including any advertising, products or other materials or services available from such websites or resources, nor for any damage, loss or offence caused by, the use of any such content, goods or services available on such extern al resources.


    No unauthorized copying or distribution

    You acknowledge that ÖH MY COLLECTION is the owner of all rights to all the content, software and all HTML and other codes contained in this website, shall remain with ÖH MY COLLECTION and its licensors and is protected by copyright and other laws and international treaty provisions. You are permitted to use this material only as expressly authorized by ÖH MY COLLECTION or its licensors. Any reproduction of the above listed materials is prohibited by law and may result in civil and/or criminal penalties.


    Disclaimer of liability

    ÖH MY COLLECTION shall only be liable for losses, which are, direct losses and a reasonably foreseeable consequence of such a breach. Losses are foreseeable where, for example, you and ÖH MY COLLECTION at the time of you placing your order, and ÖH MY COLLECTION dispatching your order could contemplate them. We shall only be liable for losses up to 100% of the total value of goods purchased.

    We are not responsible for indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us (for example, loss of profits or loss of opportunity). We are also not responsible for failure to meet any of our obligations under the Terms and conditions where such failure is due to force majeure.



    You agree to indemnify, defend and hold harmless ÖH MY COLLECTION from damages and/or costs, arising from your use of this website or your breach of these Terms and conditions.


    User relationship

    You acknowledge that no joint venture, partnership, employment, or agency relationship exists between you and ÖH MY COLLECTION as a result of your use of this website. You agree that you will not hold yourself out as a representative of ÖH MY COLLECTION, and we shall not be liable for any representation, act, or omission on your part.


    Acceptance of your order

    Once you have made your choice and your order has been placed, you will receive an e-mail acknowledging the details of your order. This e-mail is not an acceptance of your order, just a confirmation that we have received it.

    Unless you cancel your order, acceptance of your order and completion of the agreement between you and ÖH MY COLLECTION will be completed when we e-mail you to confirm the goods have been dispatched.

    We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria as set out in these Terms and conditions.

    We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from whether or not that merchandise has been sold; removing, screening or editing any materials or content on; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.


    Payment methods

    Payments can be made by Paypal. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to ÖH MY COLLECTION, we will not be liable for any delay or non-delivery. We take all reasonable care to make secure. All card transactions on are processed using Paypal a secure online payment gateway that encrypts your card details in a secure host environment.


    Entire agreement

    These Terms and conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and ÖH MY COLLECTION. You confirm that, in agreeing to accept our policies, you have not relied on any representation save in so far as the same has expressly been made a representation in ÖH MY COLLECTION, and you agree that you shall have no remedy in respect of any misrepresentation that has not become a term of ÖH MY COLLECTION save that your agreement contained in this clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of ÖH MY COLLECTION.



    If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

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