FAQ
WHEN WILL I GET MY ORDER?
Orders usually ship out within 1-2 business days. Shippings take 24-48 hours to Spain & Portugal via MRW Express. U.S. 48h. Europe & Rest of the World 3-5 days.Customized products may take up to 4 days to process orders.
HOW DO I TRACK MY ORDER?
Once your order has shipped, you'll get an email with a link to the tracking.
CAN I MAKE CHANGES TO MY ORDER?
If you need to make any changes or cancel your order, please contact us immediately.
WHY IS MY CARD DECLINING?
If your card is declining your billing address may not match, or you may have insufficient funds. Sometimes when your card declines, there will be a pending charge on your account but you will not be charged. Try another card if you can.
I'M IN LOVE WITH SOMETHING, BUT I DON'T SEE IT! WILL IT COME IN STOCK?
When you open the product's detail a pop up window will apear. Write your email to be notified when the product is back in stock.
NOT SURE HOW SOMETHING WILL FIT, FEEL, OR LOOK?
Chat with us! Here is our Whatsapp Number: (+34) 638938407. We are happy to give more information on our clothes or style advice.
WHAT DO I DO IF THERE IS A PROBLEM WITH MY ORDER?
Please contact us within 7 days of receiving your order and let us know what the problem is. If there is a damaged item, please email us a picture of the damage.
DO YOU ACCEPT GIFT CARDS ONLINE?
We do! You type your gift card number in at checkout to use it. If the gift card does not cover the amount of the order you will need to pay the balance via credit card or PayPal.
HOW DO I MAKE A RETURN?
Please follow the instructions provided in our return policy Here.
Hand wash
No dryer
Low iron
